I’m connected but there is an exclamation mark “!”

If you are connected to our Wi-Fi network but there is an exclamation mark with a yellow icon then try the following -:

1. Go to https://www.acceleritwireless.co.za/usermanager.
1.1 Check that your account is active.
1.2 Check also that you haven’t used up your allocated quota for the day if you are on GiGaDaY.

2. If you have data and your account is active then go to “www.iol.co.za” and see if you can access that page. If not log a request via “info@acceleritwireless.co.za” and send us your username.

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